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Canada’s Data Privacy Policy is available here.

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Last updated: October 2024

In the course of your access to and navigation on this website (hereinafter referred to as the “Site”), you may provide personal data to KINVENT Biomécanique, in its capacity as the data controller (hereinafter “KINVENT,” “we,” “our,” “us”). The Site presents and offers KINVENT solutions for sale, intended for physiotherapists and rehabilitation professionals to help them monitor and evaluate their patients’ progress.

We kindly request that you carefully read this privacy policy, which explains how KINVENT uses your personal data and how you can exercise your rights in this regard. This privacy policy complements any document or notice referring to it.

If you have any questions about how KINVENT processes your personal data, we invite you to:

  • Send an email to our Data Protection Officer (DPO) at dpo@kinvent.com, or
  • Write to KINVENT BIOMÉCANIQUE – 6 rue de Pommessargues, 34170 Montpellier (France).

 

1. WHAT PERSONAL DATA MIGHT KINVENT PROCESS ON THE SITE?

Depending on the nature of your relationship with KINVENT (client or prospect), we may collect the following personal data about you:

 

Some of this data is mandatory, while others are optional. The mandatory or optional nature of the data is indicated at the time of collection. If you refuse to provide the mandatory data requested, KINVENT will not be able to process your request.

Additionally, some data is automatically collected by the Site through cookies and other trackers, namely:

2. WHY DOES KINVENT USE YOUR PERSONAL DATA?

Depending on the nature of your relationship with KINVENT (client or prospect), we may use your personal data for the following purposes:

 

3. WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?

Your personal data may be communicated to the following recipients, depending on your relationship with KINVENT (client or prospect):

 

4. ARE YOUR PERSONAL DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?

As much as possible, your data is processed within the European Union. However, KINVENT may use providers located outside the European Union for technical and logistical reasons, involving the transfer of your personal data to a third country.

If the third country does not provide a level of personal data protection equivalent to that of the European Union, KINVENT will put in place appropriate legal and/or contractual safeguards (including standard contractual clauses) to ensure the protection of your personal data and your rights.

For more information on the third countries to which your personal data may potentially be transferred and the associated safeguards, please contact our Data Protection Officer (DPO) at dpo@kinvent.com.

5. HOW DOES KINVENT PROTECT YOUR PERSONAL DATA?

KINVENT has implemented technical and organizational measures to protect your personal data, particularly against potential violations that could result in the accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure of your personal data. These measures ensure an appropriate level of data security, taking into account the state of knowledge, the costs of implementation, and the risks related to the nature of the data to be protected.

If you identify any vulnerabilities or security incidents on the Site, we invite you to contact our Data Protection Officer (DPO) via email at dpo@kinvent.com.

 

6. HOW LONG ARE YOUR PERSONAL DATA KEPT?

Your personal data will only be kept for the time necessary to achieve the purposes for which they were collected or to comply with applicable legal or regulatory requirements.

Therefore, KINVENT stores, in an active database:

  • Data related to your customer account (including order-related information, if applicable): until the end of our commercial relationship.
  • Data related to your online request (e.g., a request for a demonstration of KINVENT solutions, an inquiry about KINVENT solutions, a complaint, etc.): until the request is fully processed by the KINVENT team.
  • Data related to your participation in a promotional activity: until the end of the relevant promotional activity.
  • Connection and browsing data: for thirteen (13) months.

Beyond these periods, your data is stored in an intermediate database:

  • For three (3) years from the end of our relationship for data kept for commercial prospecting purposes.
  • For ten (10) years from the end of the current fiscal year for data kept for accounting purposes.
  • For the entire legally required period applicable to KINVENT, notably in the event of a recall of KINVENT solutions.
  • Until the expiration of the applicable statute of limitations for data kept for evidential purposes, noting that the general limitation period in civil and commercial matters is five (5) years.

 

7. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

In accordance with the personal data protection regulations, you have the following rights concerning your personal data:

In certain circumstances, KINVENT may ask you for specific information to confirm your identity and ensure your rights are protected. This is an additional security measure to ensure that personal data is not disclosed to someone who is not entitled to receive it.

For any questions or to exercise your rights regarding your personal data, we invite you to:

  • Email KINVENT’s Data Protection Officer (DPO) at dpo@kinvent.com; or
  • Write to KINVENT BIOMÉCANIQUE – Cap Oméga Rond-Point Benjamin Franklin 34000 Montpellier (France).

You may also file a complaint with the French National Commission on Informatics and Liberty (CNIL) via its website or by mail: 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07. This right may be exercised at any time free of charge, except for postal costs if applicable, and any possible fees for assistance or representation if you choose to be assisted by a third party.

 

8. UPDATES

This privacy policy is dated and may be amended or updated by KINVENT at any time, particularly in the event of changes to the Site or applicable law. Therefore, we recommend reviewing this privacy policy upon each new access to the Site. When required by applicable law, the updated privacy policy will be communicated to you by an appropriate means.